Novosbed Mattress Review

by | Mattress, Memory Foam | 12 comments

Our Rating: (8.5 / Out Of 10)

For some people, finding a comfortable mattress can lead to dead end after dead end. It seems like a vicious cycle of disappointments and frustration. Don’t worry, there is an end to this cycle and it is something that I had the pleasure of experiencing. I was lucky enough to be able to test a mattress that was not only comfortable, but exceptionally affordable. What is this mattress you ask? It is called the Novosbed and I would love to introduce you to it.

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Table of Contents

Presenting The Novosbed

The Novosbed Specs Table

The Novosbed Promise

  • The Good And The Not So Good
  • Order Experience & Procedure
  • Shipping
    My Thoughts About The Box

Features & Benefits

  • What Sets It Apart?
  • Construction & Composition
  • Support
  • Comfort
  • Edge Support
  • Motion Isolation
  • Heat Retention
  • Temperature Regulation Features
  • Smell
  • Durability and Quality of Construction
  • Maintenance, Protection, Care & Warranty
  • Cost

Consumer Feedback

  • Durability and Quality of Construction
  • Pain Relief
  • Support
  • Customer Support
  • Break In Period

Who Is The Novosbed For?

The Verdict

Presenting The Novosbed

The Novosbed has been around since 2009 and was the first totally risk-free mattress buying experience. Today, they have distribution centers in the USA and Canada while working with many engineering, logistic, and engineering partners to make this whole experience much easier.
The Novosbed is also very eco friendly, if you are into that kind of thing. They don’t use harmful materials or chemicals and they strive to keep their mattresses out of landfills. So, instead of taking those returned mattresses and throwing them away or reselling them, they do the honorable thing and give them to those in need, such as a few other mattress companies in the business.

The Novosbed Specs

MaterialDegassing PeriodBreak-In PeriodFirmness Level 1-10
CertiPUR certified untra dense memoryNone0-7 Days7
Shipping WeightTrial PeriodWarrantyCost(Based on Queen)
124 pounds-Cali King120 Days15 Years Warranty$1099

The Novosbed Promise

The Novosbed promises you a perfect firmness and superior experience. They also promise you a comfortable and quality mattress that is comparable to big name store brands but at a lower price, up to a third to be exact. I don’t know about you, but paying only a fraction of what these big name companies usually charge is a huge bonus for me.

The Good And The Not So Good

Unfortunately, this is the part where I tell you the not so nice things about the Novosbed, not that there are a lot. I will also list a few things that I really enjoyed about it.


The Liked

  • There was no smell
  • It wasn’t too soft
  • Sleeps cool
  • Cover can be washed
  • Comfort can be adjusted

The Unliked

  • The edge support was lacking, but not too bad.
  • It’s quite heavy and uneasy to move around

Order Experience & Procedure

Ordering a Novosbed is quite simple and it is actually quite impressive. The first thing you want to do is choose what size you are going to want. You are then going to want to choose a firmness level. One thing that I found to be quite neat about ordering these mattresses is that you have the option to add a foundation. This is for those who may want the special Novosbed foundation because some cannot be used with this mattress-I will get to that later.

Once it comes time to check out, you can either use a credit card, PayPal, or choose financing with Affirm, a third-party partner, but this is only for USA customers- sorry Canadians.

If need be, there is the option to buy mattresses in bulk at a discounted rate. You can contact customer service to set that up.


Once your order is placed, your package will then be prepared for shipping the next day through FedEx Ground. The shipping speed varied depending on your location which goes as follows:


  • West: 4-6 business days
  • Mid-West: 3-5 business days
  • Mid-East: 2-4 business days
  • East: 1-3 business day.


  • BC, AB, NS: 4-6 business days
  • SK, NB, PEI: 3-5 business days
  • MB, QC: 2-4 business days
  • ON: 1-2 business days

FedEx ships Monday-Friday during business hours and if you purchase a Novosbed with PayPal, they require a signature at all times. If you need your mattress quicker than the times stated above, you can give Novosbed a call and they will look into it for you depending on your location. Although it could be an option to have your bed expedited, it will not be included in the free shipping and you may have to upgrade from FedEx Ground to something else.

You will also not have to worry about paying any customs, duties, or brokerage fees because for Canadian residents, the orders are shipped out from Toronto and they never have to cross the border and for USA residents, your mattress is shipped from Pennsylvania.

My Thoughts About The Box

The first thing I saw when I received my Novosbed was the logo on the side of the box. I automatically knew who it was from and I didn’t have to scour the box for a product name like I have had to do in the past.

Once I opened it up, I saw a pamphlet with a ton of information about my new Novosbed. It told me all about how to care for it, how to open it, how it works and so much more. I really like when mattress companies send information like that. It makes me feel like they care about their customers and want them to know everything possible about their product. This, to me, is a great marketing technique.

Features & Benefits

On to the next portion of the Novosbed review, the part where I tell you what I liked or did not like about the Novosbed and what kind of benefits it has to offer.

What Sets It Apart?

The Novosbed is built to ensure the perfect firmness. No matter what your level is, there is a firmness level for you. You can choose from soft, medium, and firm. And if for some reason the firmness level you choose isn’t right, they will send you their comfort+ kit absolutely free. This will adjust how firm or soft your Novosbed is.

They are also one of the most affordable luxury mattress companies on the internet. You can compare them to almost any other company with big names and they offer the same features but at a lower price, which I absolutely love.

Construction & Composition

The Novosbed is constructed with 4 layers with a firmness for every sleeper. These layers include:

Novosbed-1An ultra-soft washable top cover

 novos-mattress-2Upholstery border & spandex sub-cover

novos-mattress-3Ultra-dense airflow & comfort layers

novos-mattress-4Premium support layer

The stretch knit top cover is very soft, honestly, I didn’t want to sleep with a sheet on. It is also removable for easy washing, which is a great feature, especially for those who like to keep their bed clean and in tip top shape.

The two-way stretch elastic core cover is another great part to this mattress because it protects the inner foam without affecting its properties. If you check out the photos below, you can see the cover and how it works.

The durable furniture-grade upholstery siding is made from the same material that is used in high end furniture. It is flexible, durable, and supportive. I like this feature because I know people who have had couches for 20+ years made from fabric comparable to what is on the Novosbed. At least I know that this fabric has the potential to last a long time if well taken care of.

The Novosbed also has thousands of air channels that help to keep your body temperature cooled down as you sleep. There is nothing worse than waking up in a puddle of your own sweat because certain beds retain heat.


The support of the Novosbed is quite exceptional. I wasn’t waking up in pain, I wasn’t tossing and turning as I would on bouncy mattresses and it conformed to the right spots of my body. Since I am a stomach sleeper, I was able to still sleep on my stomach and not sink in or feel like I was on the floor. My husband was also not waking up in pain like he usually does.

Since the Novosbed is a little more on the firm side, even for a medium, people who are lighter in weight may need more time to get use to the Novosbed. Since they are lighter, they aren’t going to break it in as fast as I would since i’m not a light person and neither is my husband. If you are lighter, the bed may feel harder to you.


The Novosbed is made so that it fits everyone’s comfort level. This is why you get a choice between soft, medium, and firm. I received the medium feel Novosbed and it took a few days to break in. The first few nights of sleeping on it was a little too firm for me but once it was broken in the comfort was excellent. My husband also had some trouble sleeping for a few nights, but once he broke his side in, he slept fine.

Overall, it is a very comfortable mattress once you give it some time to break in. It wasn’t sucking me in like quicksand like other mattresses have in the past. I am a stomach sleeper and in my honest opinion, this is a great mattress for that position as well as side sleepers (my husband) and if it isn’t quite what you need, they have the comfort kit they will send you for free!

As I said earlier, if for some reason the firmness level isn’t just right, all you have to do is contact Novosbed customer service and they will be more than happy to send you a comfort+ kit. I was able to get my hands on one and it made a big difference in the feel of the bed depending on which firmness level you want. This feature is definitely something that sets Novos apart and helped considerably for the comfort preference for me and my husband. The great thing about it is that it zippers right into your cover and hides inside of it. It will add three inches to the bed, so this may require a deeper fitted sheet.

Edge Support

The edge support of the Novosbed is acceptable. I have come across mattresses that have had absolutely no edge support and I ended up falling off of the bed. With the Novosbed, there is edge support, but not as much as there would be with a traditional innerspring mattress. I like to use my 55 pound son as an example for the edge support test. If you look at the picture above, you can see how the edge reacts to his weight when he is sitting normally on the edge.

This is not a huge deal to me. I like a little sinkage to the edge of my bed, only because my beds are high off of the ground and it makes it easier for me to get in and out. It isn’t too soft so I stay in place when sitting on the edge.

I believe that this mattress would be ideal for a bed frame that has raised edges if you aren’t a fan of sinking edges. If you are like my husband & I and you don’t mind a little slack to your edge support, than any frame will work, with certain exceptions that will be discussed later on.

Motion Isolation

If you are like me and you are woken up very easily, you are going to want a mattress that has little to no motion transfer, such as the Novosbed. My husband moves a lot in his sleep and it drove me insane when we had our old mattress on. I could feel every movement he made. Once we got on the Novosbed, it was like a whole new world. I could hardly feel him move, this was such a wonderful thing. Nobody likes to be woken up by their sleeping partner as they are moving in their sleep. The Novosbed eliminates this and ensures that you have a motionless night of sleep.

I waited until my mattress was broken in a little more before doing my tests. I think that it keeps it fair in representing the true motion transfer of the mattress. A fresh out of the box one is going to be more firm until it is broken in which means that the motion transfer will be better than if it is already broken in.

Temperature Regulation Features

The Novosbed has thousands of air channels that allow air to flow freely between you and the bed. As you move around, the heat is released from the bed and cooler air is allowed in. So, all night long as you are moving around, your mattress will exchange hot air for cooler air, thus keeping your body temperature low and cool.

I admire this feature because my husband and I are warm sleepers and we will sweat if we get too hot. We found ourselves sleeping comfortably and cool on the Novosbed.

This mattress performed great for temperature regulation and does a nice job of keeping you cool while you sleep.

Heat Retention

Nobody likes heat retention, unless you like to sleep on a hot mattress. It is recommended that rooms stay between 60-65 degrees to get the full effect of the cooling feature of the mattress, not just for this one, but for all memory foam mattresses. Since memory foam does retain heat, it is important to know that if your bedroom is warm, your mattress is going to be warm.

If you keep your bedroom between 60-65 degree, the Novosbed will have no problem keeping your body temperature regulated. I was able to perform a heat test on the bed and my findings showed that it only took around 20 seconds for the mattress to cool down to the average human body temperature of around 98 degrees from 133 degrees. This was lower than most of the other mattresses I have done the heat test on.


Another mattress that I can say there was no smell to! New mattresses will have that fresh out of the factory smell, but it will dissipate after a few days, maybe even a few hours if your room is ventilated enough. The Novosbed came with no odor that would have been enough to make my nose twitch. It did have that new mattress smell, which I expected, so I just opened my window and it was gone within a few hours.

I think that the reason the Novosbed does not smell is because of the eco friendly materials it is made with, which is why it is CertiPUR certified. This is one of my favorite features of this mattress because I have tested others that just smelled horrid and took weeks to degas completely. So overall, I would have to say that the Novosbed is generally odorless with the exception of that new mattress scent.

Durability and Quality of Construction

The Novosbed is probably one of the more durable mattresses I have had the honor of testing. Since that bottom material is made from that upholstery fabric that I have seen last for many years, I think that at least the bottom portion of the Novosbed will stay intact.

As for the cover and the insides, I believe that as long as the cover is taken care of and it is not abused, it should keep the insides intact and stay nice and soft. Upon further inspection, I did not see any loose threads or anywhere that would pose a risk for being pulled. The cover is also nice and stretchy so you don’t have to worry about it splitting from wear and tear.

I was unable to get inside of the Novosbed to examine the foams, but to me they seem to be as dense as described and not likely to break apart like other memory foam mattresses would. In comparison to other mattresses I have examined, this one seems to have the nicest quality foam which adds to the durability factor.

Maintenance, Protection, Care & Warranty

Is a foundation needed?

Not necessarily. You can use the Novosbed directly on the floor but try to keep it off of floors in humid environments or below-grade basement floors because this can cause your Novosbed to become moldy due to the moisture build-up. Other acceptable foundations include adjustable bases, solid wood platform beds, horizontally slatted foundations with no less than 2” in width and no gaps no more than 3” apart, non-flexing box springs that are in good shape, and foundations that are specifically made from latex/memory foam beds. Do not use this bed on a foundation made from metal wire. For larger sizes, such as Queen, King, and California King, platform beds and slat systems need at least one center support beam. If you choose to do so, you can purchase a Novosbed foundation that supports all different kinds of mattresses.

Is a mattress pad or protector needed?

It is not needed but it is recommended if you are concerned that your mattress may be exposed to leaks or spills. Novosbed recommends an all natural mattress protector if you are going to use one.

Does it work on adjustable beds?


How easy are returns?

If for any reason you need to return your Novosbed, all you have to do is contact them and wrap the mattress in protective plastic so that it does not get soiled after they pick it right up at your home. Make sure it is on the ground floor so that they have easy access to it. They do ask that you give it 60 days minimum to try it before initiating a return.

Is there a warranty?

Of course there is! When you purchase the Novosbed you will get a 15 year warranty with the first 10 years non-prorated, which means you will have full coverage. The remaining 5 years are pro-rated which means that the coverage will decline based on age. If you do not open your mattress within two weeks after delivery, your warranty will be void.

Is there a trial?

There is a generous 120-day trial period. They ask that you give it 60 days to break in and if you still don’t like it, you can return it within 60-120 nights and they will come pick it up from your home.

Do you need to rotate the mattress?

It is recommended that it is rotated every 30 days to ensure even wear on each side/end.



Twin XL– $949


Queen– $1099

King– $1299

California King-$1299

Novosbed Reviews & Consumer Feedback

So this whole time I have been telling you all about how I feel about the Novosbed, well now it is time for you to see what other users have said about it.

Durability and Quality of Construction
  • Seems durable
  • Good quality materials

  • Reports of great back support
  • Users say it has great neck support
  • Hip support is good
  • Overall support is exceptional

Pain Relief
  • Some users are waking up pain free
  • Some report back pain relief
  • Some report neck pain relief

Customer Support
  • Easy to talk to
  • Quick to help
  • Friendly

Break-In Period
  • Some claim it took a few weeks
  • Some claim it took a few days
  • Some claim it never broke in

Who Is The Novosbed For?

If you can relate to any or all of these categories, then the Novosbed may be a good addition to your bedroom.

Do you like to sleep cool?

Novosbed is designed with a third-generation vertical airflow that reduces sleep temperature. As you move around during the night, the air will move in and out of the mattress to keep you at a cooler temperature.

Do you like multiple firmness options?

Novosbed has 3 firmness options that you can choose from-firm, medium, and soft. If you order one of those and it isn’t just right, you can have a comfort+ kit sent to you to at no charge to increase or decrease the firmness level.

Do you have pressure point or circulation issues?

Although Novosbed does not make any kind of medical claims, the to suggest that memory foam, such as the kind in their mattress, can provide some relief to these issues.

Do you like eco friendly materials?

Novosbed are CertiPUR certified and pass Canadian and American governmental regulatory requirements to have stricter quality control standards and eco friendly properties.

Do you like a clean bed?

I know I sure do! Cleaning the sheets just isn’t enough sometimes to get that fresh bed feel. The cover of the Novosbed can be taken right off and thrown in the washing machine! How cool is that? So when you feel like your bed needs some fluff and TLC, just give it a spin in the wash.


Overall, the Novosbed is a great mattress. It would be an ideal fit for just about everyone thanks to their perfect firmness guarantee. It did take a little while for it to break in for me, but after that, it gave me a good night sleep.

I am definitely impressed with the heat retention tests and how well it cooled down. This is definitely a deal breaker for me since I sweat a lot in my sleep and get hot too quickly. My husband was also very impressed by this test.

As for what you get for the price, the value is wonderful. You are getting something that is eco friendly, durable, washable, and temperature regulating at the price of other mattresses that only give you the bare minimum. So, if you are looking for a mattress that gives you a lot for exchange of so little, the Novosbed is where it’s at.

Click Here For $100 Off This Mattress

Novosbed Mattress

Novosbed Mattress

Motion Transfer


    Temperature Regulation


      Edge Support










                Company Reputation





                    • There was no smell
                    • It wasn’t too soft
                    • Sleeps cool
                    • Cover can be washed
                    • Comfort can be adjusted


                    • The edge support was lacking
                    • It’s quite heavy and uneasy to move around