Pros
– Simple to put together
– Lifetime limited warranty
– Zero gravity feature reduces stress and fatigue and improves circulation
– Anti-snoring preset a great feature for sleep partners and even prevents asthma attacks
– Lower back pain reduced using lounge position
– Massage feature is nice and targets aches and pains well
– Under-bed LED lights prevent accidents when you need to get up in the middle of the night
– Recover more easily from surgery or medical procedures without having to rely on stacks of pillows to prop you up
– Emergency power-down feature convenient in the case of an outage
– Owner’s manual includes a very helpful troubleshooting guide
Cons
– Limited size availability
– No ability to choose the color
– In my experience, customer service had limited hours and was mediocre in terms of product knowledge