Is a foundation needed?

It is recommended that a non-flexible box spring is used under the mattress. If it is flexible, the mattress will sink in the middle which can cause back pain. It is best to keep it on a breathable foundation that does not flex.

Is a mattress pad or protector needed?

It is not necessary, but it is a precautionary measure that can be done to protect the life and warranty of your mattress. It will keep dead skin cells and dust mites out of your bed. Mattress pads can also offer added comfort or cooling factors.

Does it work on adjustable beds?

Yes, any mattress found on their website can be used on an adjustable base.

How easy are returns?

Nest bedding does ask that you give their bed a chance, at least 30 days. If after 30 days you still don’t like it, you can return or exchange it. Just contact their customer service team for return authorization. Once you have the authorization you can donate the bed to a local charity and provide Nest Bedding with the receipt and they will then refund you the original purchase price or you can schedule a pickup if you are in their delivery area. You can also exchange the bed to find the right feel at no extra charge. Their locations are currently in San Francisco, CA., Albany, CA., Mountain View, CA., Santa Monica, CA, Studio City, CA, and New York City, NY.

The Alexander mattresses have a 20 year warranty against defects in material and workmanship.

There is a 100 day trial period at no cost and no risk. You can exchange the bed after 30 days if you do not like it and continue with the 100 day trial.

Do you need to rotate the mattress?

It is suggested that mattresses are rotated from end to end to ensure even wear every 30 days.

Alexander Signature Select Review

Terri Jones

January 23, 2018 at 9:00 am

We ordered a queen sized soft version and really love it. We wanted to order a King size one but discovered that they no longer make the soft version (We just got ours a couple weeks ago!). I emailed and they are not planning on bringing it back. sigh. We have also tried a Helix (hated it, could feel the springs), a Amerisleep AS5 (still breaking it in but it is too hard for us) and a Novosbed soft (too hard and waiting for the 30 day mark to get the comfort+ to make softer). Can you recommend another bed? I really love the soft Nest Signature. I have Fibromyalgia and I am a side sleeper.

Natasha

March 31, 2017 at 11:01 pm

I’ve read that Nest Alexander Mattresses now have Adaptive Phase Change Fabric as of October 2016 in order to help you sleep cool. May I ask when this post was written? Do you know if your mattress you tested had this feature?

Replies

Frank Apodaca

April 2, 2017 at 9:36 am

Mid June was when this was written so we weren’t able to test that. But we will update in the future.

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Alexander Signature Select Review Comments