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MyPillow Premium Pillow Review Comments

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MyPillow Premium Pillow
5 Comments
James F Brady

My pillows are good but The company doesn’t honor their warranty. These pillows last about 2 years at the most but nowhere near 10 like Mike Lindell says the warranty is.

Norm cormier

Be careful with this company. I ordered a mattress topper and they shipped it to the wrong place.4 weeks later no topper and $288 charge on my credit card. Now they are charging me $50 to get my refund.

Eli M

My experience with MYPILLOW was awful!
I purchased directly through the retailer, two pillows for $96. Took the survey to find my “best fill type”… received the pillows. They were extremely uncomfortable and went flat in literally three days.
I contacted Customer Service for a return number (required) and was put on hold for an eternity. Spoke to Tanya who was rude and unhelpful. Told me there would be a $10 fee taken from my refund for shipping (ridiculous but whatever). She did not give me the refund amount total… for a reason… because they actually took $20! So I was only refunded $75! Called back and spoke to Teri and supervisor Jacqueline who was equally as combative and rude. I mentioned their F rating on BBB and she scoffed. She refused to give me the refund that was promised.
So in the end I paid $20 for a sore neck and no pillows. Don’t make my mistake, everyone!

Katherine

My Pillow Yellow is the only one I like. Haven’t tried the My Pillow white. Started out with the Green & Purple. Both had too much filling for my husband & me. I took some filling out of the Green & Purple, but still not to my satisfaction. I don’t understand the branding classifications that were mentioned: Classic, Giza, Premium? Not sure what brand my favorite Yellow My Pillow is (I have 7—3 in my house, 2 in MH & 2 in spare room at my daughter’s). I buy from Zulily when the King is under $30.00 per Pillow. I’ve washed the 2 Yellow My Pillows that are in my home and they wash well. Seems the pillows are somewhat more comfortable after washing. To me, the pillows dried in a normal amount of time in my dryer. My Pillow Yellow is my all time favorite.

Patricia Eaton

I suffer with shortness of breath….worse when I sleep, and wake up often.. I am wanting to order “MY PILLOW” once again, as I am sure I did not try it long enough when I got them a year ago and returned them.
Please let me know if “MY PILLOW” will help me ease my problem and I can get a better nights rest. I am certain that it will help me with my aches & Pains …getting old is getting very pain full but at 72 I am not ready to give up.
Looking forward to hearing from you, as I’ve read that your customer service is really very good.
Thanking you in advance for your reply.
Sincerely
Patricia Eaton
Toronto .Canada.

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