Douglas by Review

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Douglas by

You only have one life to live, and the quality of your sleep has a lot to do with how well you’re able to enjoy it. If you’ve noticed waking up feeling sore and unrested, the time has likely come to buy a new mattress.

You get what you pay for. This adage usually stands true. However, that doesn’t mean you need to pay a fortune for your next sleep product. When you shop retail, a big part of what you’re paying for is unnecessary markups that do nothing but add to your total bill. With the online mattress business model, you can save hundreds on great mattresses without sacrificing on quality.

If you’re a Canadian resident, we have a special treat for you today as we take a close look at the Douglas mattress by (formerly Novosbed). This is the third mattress we’ve reviewed by the company. We started about seven months ago with the original Novosbed mattress, and we just recently took a look at Logan and Cove.

Overall, I’ve been very satisfied with the company and their products. The Douglas is called the most Canadian mattress in Canada as it’s made 100% in Canada. It features a medium firmness, which is typically suitable for the majority of sleepers, and it utilizes eco-friendly materials to keep your carbon footprint low. Let’s go ahead and look at this mattress both inside and out to see if it might be a good fit for you.

Video Review

Don’t want to read the full review? Watch our video review instead.

Douglas Mattress Review

Douglas Mattress Specs Sheet

 Offgassing : Took a day to clear off

 Firmness Level (Scale of 1-10) : 7

 Warranty – 15 years

 Trial Period : Returns accepted between days
30 and 120 of ownership

Canada’s Top-Rated Online Mattress (formerly Novosbed) has been involved in online mattress sales since 2009 when they launched what would become the top-rated online brand in the country. Just a few other firsts they’ve achieved include:

  • First online luxury mattress brand in North America
  • First 100+ night trial
  • First offer of 100 percent free returns

If you’ve felt as though the majority of mattresses are focused on sales in the United States, you’ll be glad to know Douglas is only offered to Canadian residents. From design and crafting to testing and more, everything is done in Canada.

Beautiful Cover Featuring Western Canadian Rockies

On the cover, you’ll see something very unique. Mountains are stitched across the foot of the product, and they’re inspired by the Western Canadian Rockies. The cover’s made of’s trademarked CoolSense™ material, a Natural Eucalyptus Fabric™. It’s designed to draw moisture away and promote cool, dry sleep. You can see the red zipper that circles the cover, and this allows you to remove and wash.

Three Layers of the Douglas Mattress

The Douglas mattress is a total of 10 inches thick, and it’s made entirely of foam. This can be a good fit for people who need low motion transfer and added contour. It’s broken up into three layers, so let’s take a look at each.

Luxury EcoLight™ Cooling Gel Foam

At the top, we find two inches of Luxury EcoLight™ Cooling Gel Foam. This is a visco foam, and you can definitely feel as it immediately contours to fit your body’s unique curves. However, when you release pressure quickly, it does feature pretty good bounce back, and this helps promote both mobility and cool sleeping. Where does this response come from?

Elastex Foam & Motion Isolation Base

A lot of this response is facilitated by the next two-inch layer of Elastex™ Foam. It’s designed to be as responsive as latex without any of the allergy-causing chemicals. Finally, we arrive at the six-inch base. It’s comprised of Motion Isolation Support Foam and designed to keep motion transfer low and edge support high.

Mattress Performance

We now understand what the Douglas mattress is comprised of, so let’s talk about how its layer combination feels. For an all-foam product, it’s surprising how supportive it is, and I think a lot of that is due to the six-inch support foam. You would almost be inclined to believe there was an innerspring unit working in the base, so I think did a great job in emulating that kind of feel with foam.

It is a little on the firm end, and there is only one firmness option. (Keep reading to learn more about Douglas firmness). If you don’t weigh a whole lot, it might be a little too firm. However, I don’t think it’s anything a topper couldn’t fix. To sum it up in three words, I feel supported, weightless, and contoured when laying on the Douglas mattress.

Firmness and Sinkage Expectations

If you carry a lot of weight or prefer to sleep on your stomach, I think you’ll be a fan of the firmness level of the Douglas mattress. It’s advertised as a medium firm, and this means it leans a little more toward the firm end of the spectrum.

Douglas ILDs

To give you an idea of firmness, let’s first take a look at the indentation load directions found at each layer. With an understanding that 12 is very soft and 50 is very firm, we find an ILD of 10 in the top visco layer, and this increases to 11.5 at the Elastex Foam. This is pretty soft, but, when we get to the base layer, the ILD jumps to 32.


Considering that the base makes up 60 percent of the total thickness, we can see it has the most influence on the combined unit. To give you a visual, check out the sinkage we get on the Douglas mattress when I stand in the middle. On a typical medium, I sink around 6 ½ inches. Here on the Douglas, I sink right about six inches, pretty typical of a medium firm product.

Products of this firmness level can be a great option for those who carry more weight or if you prefer to feel like you’re floating on top of your mattress rather than sinking into it. I think it could offer great pressure point relief for stomach sleepers.

If you’re not sure if this firmness option would be the best pick for you, I’d encourage you to take a look at the original Novosbed mattress. It features the Comfort+ kit which is a soft or firm topper to adjust the firmness.

Motion Transfer Reduction

If you have a sleep partner, you’ve probably experienced disturbances at one point or another. That’s why it’s important to consider motion isolation. Douglas has taken measures to help in this aspect from top to bottom.

Visco foam has long been known for its motion transfer-reducing properties, and the motion isolation base foam was specifically designed to keep motion transfer low as the name very clearly implies. In my experience, this product did an excellent job at keeping motion isolated to the point of impact. You can watch in our video review as my daughter jumps up and down on the mattress next to a glass of water. The results were pretty impressive.

I think the motion isolating properties could make this product a great solution if you have a sleep partner.

Douglas Heat Transfer Capabilities- Above Average

Douglas takes a few different measures to help you sleep cool, and this is important to allow you to more easily enter REM sleep. Based on my experience with Novosbed and Logan and Cove, I had high expectations.

To see how the combination of the CoolSense™ Cover and Cooling Gel Foam work together to transfer heat, we used our thermal imaging camera to watch the cooldown process after I had laid on the product for 30 minutes in a controlled temperature of 64 degrees Fahrenheit.

With an average cooldown time of around 10 minutes, the Douglas mattress took just 8 ½. This is the fastest of all three mattresses I’ve tried from so far, but each one was faster than average. If you sleep hot, the Douglas mattress is definitely worth considering.

Durability Expectations

In most cases, you’re looking for a mattress that’s gonna last for many years. Unless you’re shopping for a child who will soon outgrow the bed or for a temporary product until you have the money to buy something more permanent, let’s take a look at a few aspects that can indicate the durability expectations of the Douglas mattress.

Foam Densities

In foam products, our best indicator is the density found at each layer. In polyfoams, you want to shoot for no less than 1.8 pounds per cubic foot, and that’s what we find in both the Elastex™ and Base Foams.

Normally, we shoot for a pcf of four to five in visco foams, but the ecoLight™ Cooling Gel Foam is made a little bit differently. Of the brands, Douglas is designed to provide the economical option. The memory foam in the original Novosbed mattress is top-notch at five pcf, so the company definitely understands the impact of high density.

However, the density of the Douglas visco layer is lower at 2.5 pcf to keep your carbon footprint low. One of the primary concerns is the development of indentations over time, and it’s worth noting that these developments are covered by the Douglas mattress 15-year warranty. With normal use, the product should last this amount of time. Unless you weigh more than 300 pounds or have a combined weight with your sleep partner of more than 600 pounds, you should experience good durability.

Cover Care

While the cover is washable, this only includes the top cover. For maximum durability, wash with cool or warm water on delicate setting followed by hang drying or tumble drying on low heat. It’s best to wash your Douglas top cover by itself to avoid color transfer from other laundry items.

Edge Support

If you have a sleep partner, chances are you find yourself on the edge from time to time. We usually sit on the edge when we get up in the morning, and I know I use mine when I fold laundry. If you have mobility issues, it can be difficult to get in and out of bed when edge support is low.

Products made entirely of foam often lack edge support. I was particularly surprised with how well this product was able to sustain my weight, especially when it was directly applied to the corner of the mattress. The Douglas base foam is advertised as working like millions of tiny pocket-coil springs, and I think the edge support, as you can see as I placed myself in various areas of the edge, reflects this well.

If you really rely on edge support or carry a lot of weight, Logan and Cove may be a better option. However, I think the edge support found on the Douglas mattress is among the best I’ve experienced with an all-foam mattress.

Maintenance, Protection, Care, and Warranty

For an all-foam mattress, I was really surprised at the level of support you get with Douglas. The Elastex Foam works very well with the top visco layer to balance contour and bounce. If you’ve shunned memory foam in the past because you have mobility issues and find it difficult to move, I think this could offer a solution so you can enjoy the highly-valuable contouring qualities visco has to offer.

As with most mattresses, it can take a little bit of time to break it in. recommends allowing a period of 30 days to determine if you’re happy with the product. Once you become a customer, there’s some detailed information you’ll want to know. Take a look at our FAQs to find it.

Douglas Reviews and Feedback

With the firmness level, I think Douglas is a good fit for those who carry more weight. It’s capable of holding 300 pounds of individual weight and 600 pounds combined weight, and the low-dense ecoLight™ foam and Natural Eucalyptus Fabric™ are renewable resources that help lighten the load on the environment. Furthermore, all foams are CertiPur Certified, which means they’re toxin-free and meet the highest health standards in the industry.

Overall, I was very pleased with the quality, and my experience with the Douglas mattress was a very positive one. However, some of this is based on my personal opinion. Take a look at some of the pros and cons customers have shared online:


  • Elastex Foam is very responsive and could help those with mobility issues
  • Low motion transfer
  • Excellent edge support
  • Soft cover is comfortable
  • Economical construction to reduce the carbon footprint
  • Sleeps cool


  • Can be a little too firm for those who don’t weigh much or prefer side sleeping
  • No firmness options

Who We Recommend the Douglas Mattress For

I think the Douglas mattress can be a great fit for many different needs and preferences, and I definitely think you should consider purchasing one for yourself if:

  • You live in Canada and appreciate a product that’s not geared primarily toward U.S. sales
  • You have mobility issues
  • You have a sleep partner
  • You sleep hot
  • You want to reduce your carbon footprint

You may want to read: Recore by

Our Final Verdict

You do get a sleep trial to ensure you made the right choice. does ask that you try it out for 30 days before making that final decision. However, if between days 30 and 120 of ownership you aren’t happy, you can return the product for a full refund. You’re also protected by their 15-year warranty.

Inspired by the Canadian Rockies, designed in the prairies, and crafted in the east, I think did an excellent job in capturing the essence of the country from coast to coast in the design and production of the Douglas mattress.

Douglas Mattress Specs Sheet

  Material Thickness ILD Density
Luxury EcoLight™ Cooling Gel Foam  2 inches  10  2.5 pcf
Premium Elastex™ Foam  2 inches  11.5  1.8 pcf
Motion Isolation Support Foam  6 inches  32  1.8 pcf



   Size        Cost
        Twin         $599
        Twin XL         $629
        Double         $679
        Queen         $749
        King         $849
        California King         $849

Frequently Asked Questions

Is a Foundation Needed?

Douglas can be used on a non-medical adjustable bed, a platform foundation, a slatted foundation where the slats are flat, 2″ wide or greater, and spaced no more than 3″ apart, or a box spring that is a platform or slatted as described. A box spring with uncovered springs or a metal grid cannot be used. Novosbed recommends placing a sheet of unfinished plywood on the foundation to ensure that the mattress has a flat, firm, non-flexing foundation and will be adequately supported. You can consider the supplemental purchase of the Novosbed foundation designed for Douglas.

Is a Mattress Pad or Protector Needed?

A quality mattress protector is a great investment for best durability expectations. You don’t have to use one, though.

Does it Work on Adjustable Beds?


Are Returns Hassle-Free?

100% full refund during sleep trial.

What’s the Warranty?

15 years.

Is There A Trial Available?

Yes, returns can be made between days 30-120 of ownership.

Does It Need To Be Rotated?

Yes. Rotate every four to six months.