Is a Mattress pad or protector needed?
A mattress pad or protector is not required, but I’d recommend you invest in one, especially if children or pets will be using the product. Your best bet would be to add Avocado’s mattress pad protector to your cart when purchasing.
Does it work on adjustable beds?
Are Returns Hassle Free?
Avocado does their best to ensure you are completely satisfied with their product, and that’s why they offer an unprecedented 1 year (that’s right, a whole year!) trial instead of the standard 100 days . If for any reason you aren’t happy during this time, they will arrange for one of their removal partners to come and retrieve the product free of charge. If none are available in your area, they will pay for shipping. Once the product is removed, you’ll be issued a full refund.
What’s the Warranty?
Avocado mattresses features a 25-year limited warranty (with full replacement value coverage the first 10 years, and prorated coverage for an additional 15 years) which covers issues such as:
Physical flaws in the foam material that causes it to split or crack under conditions of normal use and proper handling
Certain visible indentations
Is There A Trial Available?
Yes, one year trail comes with the mattress as of June 28, 2019.
Does It Need To Be Rotated
Avocado recommend that you rotate your mattress 180 degrees (head to foot) every 3 to 6 months to ensure even wear over the lifespan of the mattress.
Where is the Avocado mattress made?
The Avocado mattress is designed in Hoboken, NJ and handcrafted in California.
Can you flip this product?
The Avocado mattress has an innerspring unit at the base. It would be SUPER uncomfortable if you flipped it!
Is the Avocado mattress hard to move?
The queen model is around 100 pounds, so it is pretty hefty. It’s a good idea to have someone on hand to help you unbox.
What’s the difference between this product and the Avocado Vegan mattress?
The difference lies in the cover. Where this product features natural Joma® New Zealand Wool, the Avocado Vegan mattress uses 100% GOTS cotton.