Overview
Launched in 2007, Viscosoft is a United States (Charlotte, NC) based company that focuses on providing quality products to improve the overall quality of sleep for each consumer. With numerous products that suit all types of sleepers who sleep in all positions (back, side, and front); these products are reasonably and moderately priced to suit a variety of budgets. Using international culture and global DNA, they have created products that will allow the sleeper to get the highest quality of sleep possible. Starting out with just mattresses, they have expanded their product line to include pillows, mattress toppers, mattress protectors, and even bedding to truly dress your bed from the bottom to the top.
The Products
With a large range of products that include mattresses, mattress toppers, and mattress protectors; along with pillows and bedding – everything you could want for your new bed is available here.
Some popular models include but are not limited to the products below:
- The Edge Memory Foam Mattress features premium memory foam to contour to the body during slumber, offering top-level support and comfort. Customers have the choice between soft, medium, firm, or hybrid (a mixture between soft and firm) support to suit their needs.
- Relax Gel Mattress Topper has a combination gel memory foam construction to ensure that the sleeper remains cool throughout the night while being supported in slumber. It has more of a cushiony feel than typical memory foam, allowing the body to rest in comfort while still being supported in any sleep position.
- The Arctic Gel Memory Foam Pillow has a contoured construction to fully support the neck and head during slumber while relieving tension from pressure points. It has gel memory foam within the confines of the casing, allowing for maximum air flow circulation and trapped body heat to dissipate.
Prices
Pricing on the various products offered through this store is fair for the average consumer, with the most expensive mattress selling for $999.99 (Twin XL) to $1599.99 (California King). All mattresses are available in standard sizing (Twin, Double/Full, Queen, and King) and two specialty sizes (Twin XL and California King).
Other products have a pricing range from $14.99 to $99.99, depending on the product chosen to purchase.
Warranty & Returns
Depending on the product purchased through the online store, your warranty could include repair and/or replacement. The product must be registered through the online store in order to qualify for a warranty claim. The Limited Warranty applies only to products that were purchased directly through the store or an authorized dealer and the original receipt must accompany any warranty claims. Warranty should last approximately three years or more from the original purchase date.
Returns
Returns are accepted for a full refund within a 60 day period (Comfort Guarantee). All products must accompany the return and the original receipt must be provided. You must fill out the online return form to start the process and wait for pickup instructions once the return is approved. 120 night sleep trial is also available for all mattresses purchased through the online store or an authorized dealer.
Shipping Information
Shipping is done in coordination with Amazon Fulfillment and USPS (or UPS), allowing for a delivery date of approximately two days after the order is both purchased and paid for. Canadian customers will have a longer shipping time due to customs and duties.
Shipping is available to the 48 continental United States and Canada at this time.