Overview
Tuft and Needle started out as a passion project to find and create a custom mattress available at an agreeable price. The project eventually became a group of 150 people, combined with Serta Simmons Bedding in 2018.
Products and Materials
Tuft and Needle mattresses come in Twin, Twin XL, Full, Queen, King, and Cal King sizes.
The first mattress offered by the company is the Tuft and Needle Mattress. It’s made with premium Tuft and Needle adaptive foam that infuses a comfortable and cool sleep into one material. Inside the foam, there is both heat-wicking graphite and cooling gel. The adaptive layer relieves pressure points as well while you sleep.
The second mattress is the Mint Mattress. This mattress has 30% more graphite for a better cooling effect along with 50% more body heat dispersion. It uses a higher quality ceramic gel that can absorb five times more heat. There’s better breathability and free air flow thanks to the open cell technology used to manufacture this mattress.
Prices
Tuft and Needle mattress are available at the following prices:
- Twin sized mattresses cost $350
- Twin XL sized mattresses cost $395
- Full sized mattresses cost $495
- Queen sized mattresses cost $595
- King and Cal King sized mattresses cost $750
Mint Mattress are priced at:
- Twin sized mattresses cost $445
- Twin XL sized mattresses cost $495
- Full sized mattresses cost $695
- Queen sized mattresses cost $845
- King and Cal King mattresses cost $995
Warranty and Returns
In case you are not satisfied with your mattress, you can always return it within the 100-night free trial offered with purchase. This deal is only for the original purchaser. The mattress has to be located in the U.S. to be returned and refunded fully. If you are located in Alaska or Hawaii, the shipping fee will not be refunded. All mattresses returned are then given away to charity.
The warranty provided with the mattress is a 10-year limited warranty which is not transferable and can only be used by the original purchaser. To be able to make a warranty claim, you need to have bought your mattress from the Tuft and Needle website as well as retain your proof of purchase.
The warranty will cover any defects and issues with the workmanship, but nothing that damages the mattress after purchase. International shipments are not covered with a warranty.
Shipping Information
Shipping only occurs within the U.S. and is for free. Standard shipping arrives within 3-7 working days through FedEx Ground. Shipments arrive Monday through Friday. If you are shipping to either Hawaii or Alaska then you have to wait 7-10 days. Tuft and Needle do not ship to any APO or FPO addresses.
White Glove Delivery is a non-refundable service that includes in-home setup and mattress removal from your home. White Glove Delivery is available in all areas except Alaska and Hawaii. Shipments can arrive Monday through Saturday, from 7 am to 7 pm. XPO will call three to four hours ahead of drop-off to ensure someone is there to receive the package. This service costs $150.
Same day shipping is available in select cities and costs $50 for every mattress you purchase. This cost is non-refundable even if you return the mattress to Tuft and Needle and is available in New York City, Phoenix, Los Angeles, San Francisco, Chicago, and Seattle.