Level Sleep is a science-based, sleep company that researches, develops, and conducts clinical trials to help consumers sleep better. The company has been active in sleep and sleep research for more than 15 years. The TriSupport design used in the Level Sleep mattress was developed over years of clinical sleep trials, and after working through multiple patents. According to the Level Sleep website, the mattress is recommended by doctors, and chiropractors.
Products & Materials
The Level Sleep mattress-in-a-box is manufactured in, and shipped from, California. The product is sold online and direct to the consumer. There are no brick-and-mortar stores or showrooms, however mattresses are available to try at some authorized locations (licensed chiropractors) in the United States.
Level Sleep’s TriSupport foam mattress is constructed with a unique three-in-one surface to relieve pain, and support better quality of sleep. Instead of a flat surface, the foam topper is made to fit the curves of the human body, and raised to meet the curve of the spine.
The performance layer consists of three inches of non-toxic, open-cell, foam materials that vary in the level of firmness and softness. A thin barrier of rayon blended with polyester and silica is wrapped around all of the foam.
The mattress is topped with a combination of soft, medium, and firm foams, with a high-resilience foam base on the bottom:
- The LEVELsoft foam supports shoulders, reducing pressure and pain.
- The LEVELfirm foam supports the lower back and side, reducing back pain.
- The LEVELmedium foam aligns hips and spine to reduce hip pain.
- The base of the mattress contains seven inches of high quality, durable, polyurethane foam.
The mattress is CertiPUR-US certified, which means it is free from harmful toxins and materials, such as flame retardants, ozone depleters, heavy metals, and formaldehyde.
The mattress can be used with all types of beds, however Level Sleep also sells an adjustable bed frame, and a platform bed. The adjustable bed has three programmable settings, USB plugs, wireless remote, massage capability, zero gravity and TV recline settings.
The Level Sleep mattress is priced according to size. The smallest mattress, the twin size, costs $799. The largest mattress, the California King, is priced at $1,399.
Warranty & Returns
Level Sleep offers a 365-night sleep trial, and a Forever Warranty, which means the quality of construction, materials, and durability are guaranteed for as long as the customer owns the mattress.
Returns are arranged by contacting the Customer Support Team via telephone, email, or web chat. A representative will work with the customer to have mattress donated or disposed of locally. A refund will be issued on the day the mattress is picked up by the company at no additional charge.
Level Sleep will ship products and accept returns free within the contiguous United States. There are additional costs for Hawaii and Alaska. Level Sleep does not ship outside the United States. Shipping is estimated to take one to five days after the shipping date. The mattress is shipped in one box, and generally takes 24 to 48 hours to inflate.